vida vacations lawsuit

Ms. Rose I urge you to reconsider. We had 2 offers we wanted to take advantage of--- cruise and flight 75/each. It sounded great but I was a bit suspicious so I asked to keep the sellers paperwork where it shows..Concierge. In fact, i have just seen the youtube video the philanthropist and his mayan empire, which is an indicment of the entire fraudulent mayan sales process. Plus, vida was different because whatever weeks we didnt use from vida could be rented out through the same broker, which seemed like a safe bet to me. My case is no different then the many, many victims who have posted here and other complaint sites I fell for the rental/resale scam. Please assist me in this matter. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Vida Vacations is a timeshare company that was founded in Nuevo Vallarta, Mexico in 2010. The hotel isnt even that nice and everything they say in the meeting is misleading. The second time I called I told them that the sellers gave us a price quote of 19, 200 dollars for the lowest price it could be sold and the story changed that they would at least sell it for the 19, 200 dollars. Is this your company? How To Cancel A Vidanta Timeshare Contract? - Guide 2023 We already had a program at Palladium and were still paying on it. Our Customer Care Center is always happy to answer any questions you might have or help you book your next vacation. Under that pretense in came Daryl. presentation. I was visiting Puerto Vallarta last June 2022 for medical purposes, while exiting the airport I was targeted to a guy who offered me a free taxi in order to visit Vidanta resort with a free breakfast. We purchased that day and decided to cancel 3 days later. Which means you'll pay 80% of the asking price. What can be done? 9 AM - 6 PM CST Closed on Sundays. The free breakfast buffet and one-hour sales presentation turned into far more than that. We don't dispute that your contract covers what you state. The Customer Support Team. If you have a $150, 000 RTU equity and you want to buy a $400, 000 condo you would only be able to apply $80, 000 of your equity. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Everything appeared great but their prices were expensive and we said no thanks. Vida Vacations, Vidanta Resorts, Review - Ripoff Report We have no further complaints whatsoever. Desired outcome: Fraud requires an outright lie, or substantial failure to state a material fact about an important part of the contract. The concierge does not book all your travel, you have to call the exchange companies directly just like we do with club Intrawest, so there is no difference. Not only would they not provide a full refund, paragraph 6 requires a transfer fee equal to 10 current usage fees in order to sell the contract to another party not family. the contracts say we are only buying what is registered for 10 years. BBB reports on known marketplace practices. We don't want to donate and take the chance that Make a Wish Foundation doesn't know anything about the program, and we do not receive the $5000 as was stated to me once all 10 certificates have been auctioned off. They said they would do an equity research of our t.s. Welcome to personalized travel perfected. After another LONG process through a few last-minute pitch attempts, I was able to get these people to refund my moneyand THEN finally get on with our honeymoon. We have been unsuccessful in reaching a solution that is reasonable for both parties. We have tried to settle this offline but the Mayan refuses because we have decided to use a third party. As you can see there are four on the list, so I wanted to see who was the best. If you allow your sales teams to lie and upon discovery you do nothing, or worse cover it up, your claim of legitimacy is yet another lie. Vida Vacations Reviews (Updated May 2023) | ConsumerAffairs PHONE: 800-964-7246 (From Mexico) 1-866-888-0587 (U.S. and Canada) +52 (322) 176-0660 (all other countries) email: Accounting@VidaVacations.com BBB Business Profiles may not be reproduced for sales or promotional purposes. Deb & Sara. Article 85 of Adhesion Contracts of CONSUMER PROTECTION LAWS clearly states that ALL contracts must be in Spanish. Trying to make the best of it we remembered the Vida sales rep making a big deal on how easy it is to rent out the weeks through brokers that their members use. My two distrs and I attended a sales meeting (I am 80 yrs old and my sistrs are 74 and 78. on 12/4/21. He went on to show us a document that said Nuevo Vallarta International Sales Department Exchange Database was showing 107 sales that ocurred in the last 12 months of the same exact Club intrawest timeshare. What they explain is that you can upgrade to their PRC program, which has a deedperpetuity, whatever they may say. So basically the cost would be under 7, 000 dollars. 1 comments. Also he already knew we where coming. That is not how it was explained at all. Vida VacationsAbove The Law? We have now gone onto Ebay and other resale websites and see that the prices that have been quoted to us and given to us on a print out are not true. This class action brings suit under the Texas Securities Act (TSA) against a number of parties related to the Vida Longevity Fund, LP, established in 2010. Im originally from guadalajara and its sad for me as a mexican to see how a man capable of such greatness has allowed this. Old Orchard Beach, Me 04064 the seller also wrote the rental rates on the sheets of paper that I took with me. I would like to join. If they have no problem lying to me now, there is no way that, would good conscience, I could continue with this company!!! Its location on this page may change next time you visit. Again, needless to say we continue to be ignored. We were told by Cesar Arturo that we can cancel at any time, however we would not be receiving a refund of the monies paid as per that cancel for any reason applied to Limitless Vacations and not Vida vacations. Vida Longevity Fund Omissions in Offering Materials Class Action I implore anyone thinking about visiting this resort to stay away! We were told by the timeshare salespeople that we were buying the 100 year contract and that they were giving us another week for a 10 year period but really it is opposite. But after reviewing the internet, sadly im not alone. Please address why you allow such deceptive sales practices and then blame the unsuspecting consumer for believing what they were told by sales reps representing Vida Vacations. He started a sales presentation, in which we were adamant we were not interested. The seller then proceeded to tell us that we could exchange with their program for city locations at a very low price of 299 dollars for the week. Sincerely, Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. They essentially are saying "hey, it's not our fault you were *** enough to believe our sales team". We will never go to a timeshare presentation again in mexico which is a shame since my husband is mexican and we did not want to own in mexico. Being born in Mexico, I still have family and whenever we make a trade to mexico, we always make time to see them or they come and stay with us. That's a rip-off for a week!!!! Back to commitment, you are committed to customer acquisition that's clear. VIDA Vacation SCAMS - Facebook What they deem a good faith offer is a one-sided, benefits Vida only option that is unacceptable for me. Vacation amenities: I was given a certificate # and now that the time is drawing soon, I made many telephone calls and sent several emails with absolutelty no response. If its in your contract that you shouldn't purchase for rental income then why is it trained to your sales teams to sell it that way? The scam is they discounted the price and gave us rental credit, giving the false impression that there is a huge demand for rental weeks (this really helped convince us) then they gave equity credit for the Palladium, there were some other credits which we can't remember but in the end we paid $13, 500. It is viewed as creative selling, although those who are on the receiving end of the scheme dont see it that way. We were told that we had to come back Saturday and we attended another meeting with Jose, he talked us into a cheaper plan, we signed on the 7th of September and decided that we would Cancel the second 10/17/18 We are members of Grand Mayan We wanted to upgrade our membership Went to meeting, negotiations took place. Then they put us on the phone with a Rental Broker from a list they provide who proceeds to tell us he has tons people waiting to rent the type of unit they we're trying to sell us (how My husband, myself, sister and my brother in-law were deceived into buying something we can't use. We feel that we were frauded for their gain. I need help in receiving a full refund of my wired $7,755.00 USD for cancellation of false reservation at the GRAND LUXXE RESIDENCE CLUB NUEVO VALLARTA for date 07/03/22 thru 07/10/22. The must continue to honor these contracts even if they do not offer them anymore. Give me a break!!! weeks for 2, 600 dollars per week and that they are not a hotel or timeshare and had companies to assist us. On Wednesday, the city voted . Yet in the final, video-recorded close process, yet more things came to light that weren't prior. Here is another issue I have and that's the Ambassador Program. We told the seller that we like city locations better but that they are hard to exchange to and quite expensive when booking suites with expedia or other online sites. A material misrepresentation is an important untruth. this has become a nightmare and what worse timing than it being Christmas, New years holiday. Due to the facts weve presented this is the only conclusion one can draw. Shook My hand and written offer was stamped approved and initialed. Nowhere in the paperwork does it tell you how to donate certificates to charities nor is there any contact information for questions. Accounting@VidaVacations.com After explaining no distinction was ever made, he basically said it doesn't matter, you signed the paperwork, and we won't get a refund. Knowing I was feeling ripped off they send me a list of scammers. Its worth mentioning, this contract has never been used. He said that it would be very easy to liquidate at the the lowest price printed on the document of 19, 200 dollars. We have now discovered that the contract for 100 years does not have a authorization number with Profeco and all contracts have to be registered with Profeco before being sold. Who would think that the owners of one of the magnificent places on the planet would allow such a thing. We told them no several times over a 2 hour period. Well these ended up being scams and the "companies" that Vidanta works with, have no choice but to lie and be in the middle of the scams. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vida Vacations. We understand that if we take it upon ourselves and seek out rental brokers and get no results that's our fault. The only way to assure that we do that is by contacting us at grupomayanblog@grupovidanta.com or by telephone at [protected]. What is Vida Vacations? Company Culture, Mission, Values IF YOU ARE CONSIDERING A PURCHASE OF THEIR VACATION WEEKS, WELL STAY AWAY. Not only is this included twice within the body of the contract, but it is also included in the summary outline which you initialed more than once. We feel totally scammed now! Beware of Vacation Class S.A. de C.V. (advertising The Bliss - RedWeek I asked for my credit card and ID back Took over an hour to get my ID and credit card Kept sending us to different floors, buildings finally I said if I do not get my credit card back Now I am calling the police.

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